Terms & Conditions

By placing an Order (as defined below) or making a Purchase (as defined below), you agree to be bound by these Terms and Conditions, which include our Privacy Policy. If you do not accept these Terms and Conditions and the Privacy Policy, you may not place an Order or make a Purchase. Your submission of an Order constitutes your agreement to these Terms and Conditions.

1. Definitions

Contract – The agreement between you and us, as outlined in Clause 4 (Purchase of Products on the Website).
Products – Items sold under the “Instalette” brand name and Instalette Affiliate(s) made available for sale by us.
Order – A contractual offer made by you to purchase Products by submitting an order via the Website.
Order Confirmation Email – An email sent to confirm receipt of your Order, as defined in Clause 4.1.5.
Personal Information – Any information about you or a third party provided when submitting an Order or using the Website.
Price – The meaning is given in Clause 7.
Purchase – The acceptance of an Order by us for the purchase of Products via the e-commerce Website.
Shipping Confirmation Email – An email sent as per Clause 4.1.6 and 4.1.7 to confirm that your Order (or part of it) has been shipped.
Offer – Any offer or promotion advertised by us.
Terms and Conditions – This document outlining the terms of sale, including the Privacy Policy.
We, Us to Instalette, with its Registered Office at: Flat No:2D, G1 Apartments, Srila Park Pride, Calavary Temple, Hyder Nagar, Vasanth Nagar, Kukatpally, Hyderabad, Telangana-500072
Website – The e-commerce website or any subsequent URL that may replace it.

2. Access

Your access to the Website is granted in accordance with the Terms and Conditions outlined herein.

3. Accuracy, Completeness and Timeliness of Information:

We do not assume responsibility for any information on this site that may be incomplete or outdated. The content is provided for general informational purposes only and should not be solely relied upon for decision-making. It is advisable to consult primary, more accurate, complete, or up-to-date sources before making any decisions.

This site may include historical information, which is provided for reference only and may not be current. We reserve the right to modify the site’s content at any time but are under no obligation to update any information. It is your responsibility to stay informed about any changes to our site.

4. General Conditions of Making a Purchase

Applicability – These Terms and Conditions apply to all Orders and Purchases.
Acceptance – By placing an Order or making a Purchase, you agree to be bound by these Terms and Conditions.
Invitation to Buy –
i) The advertisement of Products on the Website or in our publications serves as an “invitation to buy.”
ii) Your Order constitutes a contractual offer to purchase the Products.
Order Acceptance – No action or communication from us shall constitute acceptance of your Order until an Order Number is generated in our system.
Use of Products –
i)Products are supplied for non-commercial, domestic use only.
ii)To the fullest extent permitted by law, we exclude any warranties or conditions related to fitness for a particular purpose if the Products are used beyond domestic purposes.
iii) Products are not intended for resale.
Right to Refuse Orders – We reserve the right to refuse Orders that appear to be placed for commercial, non-domestic purposes or for resale/transmission to a third party.
Version Updates –
i)We do not maintain a specific copy of these Terms and Conditions for your Purchase.
ii) The version of the Terms and Conditions on the Website may be updated periodically, and we do not guarantee continued access to the version you agreed to.
iii) We recommend downloading, printing, and retaining a copy for your records.
Language – These Terms and Conditions are provided only in English.

5. Making a Purchase of Products on Our Website

Select Products – Click on the Products you wish to buy.
Specify Quantity and Weight – Choose the desired quantity and weight, then click “Add to Cart.”
Review Your Order – Once you’ve finished shopping:
i) Click on the “Shopping Cart.”
ii) Review your Order and make any necessary changes.
iii) Complete the delivery and payment details
iv) Select your preferred delivery method.
v) Click “Confirm Payment.”
Payment Processing –
i) You will be redirected to a payment gateway to process your payment.
ii) At this stage, you will be subject to the terms and conditions of the payment provider.
iii) Once your payment is processed, changes to the Order will not be possible. However, you may still cancel your Order as per our “Cancellation and Return Policy.”
Order Confirmation –
i) You will receive an Order Confirmation Email confirming that your Order has been placed.
ii) If you selected “Cash on Delivery,” we will attempt a verification call after sending the Order Confirmation Email.
iii) If the verification call is unsuccessful (i.e., you do not respond), the Order will be automatically canceled.
Shipping Confirmation – If we can fulfill your Order and payment is successful, you will receive a Shipping Confirmation Email once your Order is dispatched.
Out of Stock or Unavailable Products –
i) If the requested Products are out of stock or unavailable, we will notify you via email.
ii) You will have 24 hours to either proceed with the available items or cancel the Order.
iii) If you choose to cancel, we will send you an Order Cancellation Email.
Delayed Delivery Option – If you choose to proceed despite a delay due to stock unavailability, we will send a Shipping Confirmation Email once the Products are dispatched.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any Order at our discretion. We may limit or cancel quantities purchased per person, household, or Order, including those placed under the same customer account, credit card, billing, or shipping address. If we modify or cancel an Order, we will notify you via the email, billing address, or phone number provided at the time of purchase. Additionally, we reserve the right to restrict or prohibit Orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions made on our store. You also agree to promptly update your account details, including your email address, credit card numbers, and expiration dates, to ensure smooth transaction processing and effective communication.

7. Age of Consent

If certain Products have age restrictions, you will be required to confirm your legal eligibility when placing an Order. By submitting an Order, you affirm that you meet the required legal age to purchase the selected Products.

If we determine, at our sole discretion, that you are not legally eligible to purchase certain Products, we reserve the right to cancel your Order immediately without prior notice.

8. Price and Payment

The price of the Products will be as listed on the Website, quoted in INR and inclusive of VAT (“Price”). Product prices are subject to change at any time without prior notice, at our sole discretion. We also reserve the right to discontinue any Product at any time.

The Website features a large number of Products, and occasional pricing errors may occur in listings or advertisements. If a Product has been incorrectly priced, we are not obligated to supply it at the stated price. In such cases, we will notify you before dispatching the Product. We will inform you of the correct price and proceed with the cancellation of your Order, along with a refund of any payment received (as per our Cancellation and Return Policy). If we are unable to contact you, the Order will be considered canceled, and we will process the refund accordingly.

Payment can be made via Debit/Credit card, Net Banking, or upon delivery for orders placed under the “Cash on Delivery (COD)” option.

When purchasing through our Website, payment must be made in INR. All card transactions are securely processed through a payment gateway. Credit/debit card payments are subject to validation checks and authorization by the card issuer. If your card issuer declines or fails to authorize payment for any reason, we will be unable to process your Order.

9. Third-Party Links

Some content, products, and services offered through our Service may include materials from third parties.

Third-party links on this site may lead to external websites that are not affiliated with us. We do not review or guarantee the accuracy of their content and disclaim any liability for third-party materials, websites, products, or services.

We are not responsible for any harm or damages arising from the purchase or use of products, services, resources, content, or any other transactions made through third-party websites. Before engaging in any transaction, please review the third party’s policies and practices carefully. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

10. Policy

Our Privacy Policy is an integral part of these Terms and Conditions and outlines how we handle your Personal Information, including payment details.

11. Our Rights

We reserve the right to remove any Products from the Website at any time. We shall not be liable for withdrawing any Products or for refusing to accept an Order.

We reserve the right, at our sole discretion, to limit the sale of our Products to any individual, geographic region, or jurisdiction. This may be applied on a case-by-case basis. Additionally, we reserve the right to restrict the quantity of any Products offered based on stock availability.

We reserve the right to modify these Terms and Conditions, including Pricing, at any time without prior notice. However, any changes will not impact Contracts that have already been finalized.

12. Warranty

We strive to provide accurate product descriptions on the Website; however, each description is concise and may not cover every detail. While we ensure descriptions are accurate at the time of entry, the colors and appearance of Products may vary from how they appear on your screen. We are not responsible for any discrepancies in color representation due to display settings on your device.

We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations.

To the fullest extent permitted by law, we expressly disclaim all warranties, conditions, or terms, whether implied by statute, common law, or otherwise. Any recommendations or suggestions we provide regarding our Products are given in good faith; however, it is your responsibility to determine their suitability for your specific needs.

You represent and warrant to us that:
(a) You are legally capable of entering into binding contracts and have the full authority, power, and capacity to agree to these Terms and Conditions.
(b) The information provided in your Order is accurate, complete, and up to date.
(c) You or an authorized representative will be available to accept delivery of the Products.

13. Shipping

Unless otherwise agreed, Products will be shipped within the timeframe specified in the Shipping Confirmation Email.

We will make reasonable efforts to meet the agreed shipping date, but we are not liable for any losses, costs, damages, or expenses arising from delays.

Products will be shipped to the address provided in the Order, and you are responsible for making necessary arrangements to receive them.

Our courier will make reasonable attempts to deliver the Products. If you are unavailable at the provided address and have not arranged for delivery, or if the courier is unable to contact you, the Purchase will be deemed “cancelled,” and payment will be refunded.

If the size or quantity of the Products requires someone to be present for delivery and you are unavailable, you authorize us to:
i) Accept the signature of another person at your address.
ii) Leave the Products in a safe place or with a neighbor.

14. Title and Risk

Ownership of the Products will transfer to you only after the later of the following:
(a) The Products have been delivered to you.
(b) We have received full payment for the Products, including any applicable delivery charges.
Delivery is considered complete when the Products are handed over to you, left in a safe place, given to a neighbor, or delivered to your authorized representative.

We reserve the right to recover payment for the Products even if ownership has not yet transferred to you, provided the Products have been delivered.

15. Cancellation and Returns

Please refer to our Cancellation and Returns Policy.

16. Limitation Of Liability

If we breach these Terms and Conditions, our liability to you shall be limited to losses that are reasonably foreseeable by both parties at the time you placed your Order, in accordance with this Clause and these Terms and Conditions. We shall not be responsible for any indirect or consequential losses, including but not limited to loss of anticipated savings, wasted expenditure, loss of privacy or data, business interruption, or any other business-related losses.

The Website is provided on an “as is” basis, without any express or implied warranties or guarantees. Specifically, but without limitation, we are not liable for any incompatibility of the Website with your equipment, software, or internet connection, nor for any technical issues, errors, interruptions, or unavailability of the Website. Additionally, no warranties are provided regarding merchantability or fitness for a particular purpose.

It is mutually understood and agreed that our total aggregate liability to you shall in no event exceed the Price of the Purchase giving rise to the claim.

Nothing in these Terms and Conditions shall exclude or limit either your or our liability for death or personal injury caused by negligence or breach of statutory duty.

17. Waiver

Failure or delay by Us in exercising any of Our rights under this Contract, whether express or implied, shall not be deemed a waiver of such rights.

A temporary waiver by Us of any breach of these Terms and Conditions shall not prevent the enforcement of Our rights in the future and shall not be considered a waiver of any subsequent breach of the same or any other provision.

18. Indemnity and Intellectual Property

You may not use the Website to transmit any material that encourages conduct constituting a criminal offense, leads to civil liability, or violates any laws, regulations, or codes of practice. You agree to indemnify and hold Us harmless against all liabilities, claims, and expenses arising from the content you submit, post, or transmit via the Website, as well as from any misuse of the Website or violation of these Terms and Conditions by you or any person acting on your behalf. Any dealings you may have with third-party suppliers found on or through the Website are solely between you and the third party, and you agree not to hold Us liable for any disputes that may arise.

The content of the Website is protected by copyright, trademarks, and other intellectual property rights. You may store, retrieve, and display Website content on a monitor, save it electronically (excluding servers or network-connected storage devices), or print copies for personal, non-commercial use, provided that all copyright and proprietary notices remain intact. Except as permitted, you may not reproduce, copy, distribute, modify, or use any content for commercial purposes without Our prior written consent.

19. Entire Agreement

These Terms and Conditions, along with any referenced documents, constitute the sole and complete agreement between the parties regarding its subject matter. They supersede and nullify all prior or concurrent agreements, arrangements, understandings, or representations—whether oral or written, including drafts—relating to the same subject matter.

20. Force Majeure

We shall not be held liable for any delay or failure to fulfill our obligations if such delay or failure arises due to circumstances beyond our reasonable control. These may include, but are not limited to, natural disasters, lockouts, accidents, war, fire, terrorism, equipment or machinery breakdown, shortages or unavailability of raw materials, telecommunications failures, epidemics, maritime or aviation hazards, floods, droughts, explosions, sabotage, embargoes, riots, civil unrest, or actions by governmental or regulatory authorities. Additionally, any labor disputes, including strikes, overtime bans, or walkouts, shall also be considered beyond our control. We will make every reasonable effort to notify you as soon as possible in the event of such occurrences.

21. Assignation

You are not permitted to assign, transfer, delegate, or subcontract any of your rights or obligations under these Terms and Conditions. However, we reserve the right to assign, transfer, delegate, or subcontract any of our rights or obligations at our sole discretion.

22. Waiver

23. Severance

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed to the minimum extent necessary. The remaining provisions shall continue in full force and effect as if these Terms and Conditions had been agreed upon without the invalid, illegal, or unenforceable provision.

24. Your Legal Rights

Nothing in these Terms and Conditions shall affect your legal rights.

25. Customer Service

If you have any questions or complaints regarding the Website or our services, please email us at wecare@instalette.com or reach out to us at the contact details provided below.

26. Contact Information:

M/s. INSTALETTE
Flat No:2D, G1 Apartments,
Srila Park Pride, Calavary Temple,
Hyder Nagar, Vasanth Nagar,
Kukatpally, Hyderabad,
Telangana-500072

Terms & Conditions